Can You Relate To Any of These?
Is your staff missing sales opportunities?
You would like to increase the average ticket but don’t know how?
Your sales staff could be more polished?
You’re receiving negative social media reviews and want it to stop?
Sales are down in a good performing market and you don’t know why?
You think you might have an internal theft problem?
Your customer retention rate is suffering?
You’ve added new locations and can’t be “everywhere”?
Julie is extremely professional and a pleasure to work with. She provided information and detailed reports in an extremely timely fashion. Her services have provided: employees to be more motivated; excellent customer service; an objective opinion of the services that our location provided; increased advertising for the location by word of mouth referrals; and overall scope of what the business should improve on. I highly recommend Ace Mystery Shopping to anyone wanting to improve their overall business practices.
I have utilized the services of ACE Mystery Shopping in the past and would highly recommend contacting Julie Simbro if you are considering this type of service as an investigative tool within your retail program. Julie was quick to assist in building an affordable and specific integrity shopping approach that helped identify numerous operational and internal integrity concerns.
ACE has taken great care of our shopper program for years. They are responsive, knowledgeable, flexible, reasonably priced and a true professional to work with. If you’re looking for a shopper program, I would strongly endorse ACE.